Website Terms of Use
Base Collective Limited
1. About these terms
These terms govern your use of the Base Collective website at basecollective.co.uk.
The website is operated by Base Collective Limited, trading as Base Collective.
Company number: 16392079
Contact address: Suite 5, The Barns, Lane End Farm, Kelsall Road, Ashton Hayes, CH3 8BH
Email: [email protected]
Telephone: 01244 740 525
Please read these terms before using the website. If you do not agree with them, you should stop using it.
2. Our services
Base Collective provides company formation, registered office, director service address and related business support services, as described on the relevant service pages.
Purchases are governed by our separate Terms and Conditions, together with your accepted order and any expressly agreed service-specific conditions.
Browsing this website, submitting an enquiry, making a payment or receiving an automated acknowledgement does not grant permission to use our address or authorise a company formation.
Services remain subject to eligibility, completion of our verification checks and written approval.
Payment is taken upfront at checkout. If your application is not approved, we will refund your payment in full in accordance with our Terms and Conditions, subject to any legal restriction on returning funds.
3. Website information
Articles, guides and other general website content are provided for information. They do not constitute personalised legal, tax, accounting, financial or other professional advice.
You should obtain appropriate advice before making decisions that require consideration of your particular circumstances.
We make reasonable efforts to keep website information accurate and current. However, general content may become outdated or contain errors. Please contact us if you identify an issue.
This section does not exclude responsibility for inaccurate or misleading statements where liability cannot lawfully be excluded. It does not override agreed service descriptions, contractual commitments or your statutory rights.
4. Intellectual property and permitted use
Website content, including text, branding, logos, graphics, images and design elements, is owned by or licensed to Base Collective unless otherwise stated.
You may view the website and download or print reasonable extracts for personal reference or internal business use.
You must retain relevant copyright notices and acknowledgements. You must not present our content as your own, misleadingly alter it or imply our endorsement.
Except where permitted by law or with our prior written permission, you must not reproduce substantial parts of the website, republish its content or commercially exploit our branding or materials.
These restrictions do not remove any rights or exceptions available under applicable intellectual property law.
5. Acceptable use
You must not:
- Use the website for unlawful, fraudulent or misleading purposes.
- Submit information you know to be materially false or misleading.
- Impersonate another person or falsely claim authority to act for a business.
- Attempt to access accounts, systems or information without permission.
- Introduce malware or other harmful code.
- Interfere with the website’s security, availability or operation.
- Use automated tools in a way that disrupts the website, bypasses access restrictions or unlawfully collects personal information.
- Upload or submit material that infringes another person’s rights or is unlawful, threatening or abusive.
Our separate Acceptable Use Policy provides further information where applicable.
6. Enquiries and submitted information
When contacting us or submitting information through the website, provide accurate details and only information you are authorised to share.
Do not send identity documents, payment-card details or other sensitive information through general enquiry forms or ordinary email unless we have directed you to an appropriate method.
We will explain the required process where identity verification or supporting documents are needed.
An enquiry does not oblige either party to enter into a service contract.
7. Accounts and customer access
Where account or customer-portal facilities are available, you must keep your login details confidential and use appropriate security measures.
Do not share access with an unauthorised person. Notify us promptly if you suspect your account or credentials have been compromised.
We may restrict access where reasonably necessary to investigate misuse, protect information or meet a legal obligation. Where appropriate and lawful, we will explain the restriction and how it may be resolved.
An access restriction does not remove any obligations we owe under an existing service contract or applicable law.
8. Website availability and security
We aim to keep the website available and secure, but cannot guarantee uninterrupted access or that it will always be free from errors or security threats.
We may temporarily suspend or change website features for maintenance, improvements, security or legal reasons. We will give notice where reasonably practicable if significant disruption is expected.
You are responsible for using suitable devices, internet access and reasonable security precautions.
Changes to the website do not automatically change an existing service contract. Any such changes will be handled under the applicable service terms and law.
9. Third-party websites and services
The website may contain links to third-party websites or services.
Unless expressly stated otherwise, a link is provided for convenience and does not imply endorsement. We do not control external websites and are not responsible for their independent content, availability or privacy practices.
Third-party services may have their own terms and privacy information, which you should review.
This section does not exclude responsibility we may have for our own selection, instructions, representations or contractual obligations.
10. Links to our website
You may link to publicly available pages where the link is fair, lawful and does not misrepresent your relationship with Base.
You must not suggest approval, partnership or endorsement where none exists, or display our website within another website in a misleading way.
We may ask you to remove a link that infringes our rights, misleads visitors or breaches these terms.
11. Privacy and cookies
Our Privacy Policy explains how we handle personal information collected through the website.
Our Cookie Policy explains our use of cookies and similar technologies, including available choices.
These website terms do not replace those policies or override applicable data-protection requirements.
12. Liability
Nothing in these terms excludes or limits liability for:
- Death or personal injury caused by negligence.
- Fraud or fraudulent misrepresentation.
- Any liability that cannot lawfully be excluded or limited.
Nothing in these terms removes statutory rights that apply to you.
If you use the website as a consumer, we remain responsible for foreseeable loss or damage caused by our breach of these terms or failure to exercise reasonable care and skill, where applicable.
If you use the website for business purposes, we exclude liability for indirect or consequential loss arising from website use to the extent reasonable and permitted by law.
Liability relating to a purchased service is addressed in the applicable service contract. These website terms do not override that contract.
13. Changes to these terms
We may update these terms to reflect changes to the website, legal requirements or how the website operates.
The latest version will be published on this page. Please review the terms when using the website.
Changes apply to future website use and do not retrospectively alter an existing service contract or remove accrued rights.
14. Governing law
These terms are governed by the law of England and Wales.
For business users, disputes relating to these terms are subject to the courts of England and Wales.
Consumers retain any right to rely on mandatory protections or bring proceedings in another court available to them under applicable law.
15. Contact and complaints
For questions about the website, errors, security concerns or these terms, contact:
Complaints will be handled under our published Complaints Procedure.